August 24, 2020

Advanced Storage Centres’ Safe Work Policy in Response to COVID-19

It’s always our goal to be transparent with our customers. What you see here is our complete safe work policy in response to COVID-19. To ensure a continued successful reopening and to safeguard against COVID-19 community transmission now and into the fall, Advanced Storage Centres LP is instructing all staff, customers and visitors wear a mask indoors, with some exceptions, effective September 1st, 2020. Please continue to be diligent in the workplace ensuring all below safety measures are met, including face protection.

Staff Safety Measures

  1. Hand Washing

For the safety of both Workers and Customers, all Staff are required to wash their hands:

  • Upon arrival to a work shift
  • Before and after breaks
  • After interacting with a customer (handling cash or other materials)
  • Upon entering the office after completing any tasks on the lot.
  • Hand sanitizer can be used if hand washing cannot be done immediately.
  1. Sanitization of Common Areas and Surfaces

For the safety of both Workers and Customers, all shared surfaces in the office are required to be sanitized a minimum of twice a day at Start of Day and again at End of Day. For the safety of both Workers and Customers, all shared surfaces in the facility are required to be sanitized a minimum of once a day. Staff are required to sign off on completion of required sanitizing in the daily communication book.

  • Washrooms
  • Equipment and tools (ex: phones, computers, POS machine, file cabinets, pens, staplers, scissors, keys, FOBs, brooms, golf cart etc. any tool or item that is shared)
  • Common areas, tables, desks, light switches, keypads, and door handles
  1. Physical Distancing and Removal of Unnecessary Risk

For the safety of all Workers, the non-gate workstation has been removed from the front line. All staff should do their best to ensure safe physical distancing of the recommended 2 metres (6 feet).

  • Masks are mandatory inside for all customer interactions for staff and tenants.
    • Please wear a reusable, fabric mask or face guard whenever in the office, buildings, or
      offsite interacting.
    • Please have single use, paper masks available for tenants and staff.
  • Break rooms that double as a back office
    • Breaks should be scheduled so that those workers utilizing the breakroom as a workspace can relocate for the duration of breaks.
    • All shared dishes and utensils should be removed.
    • Staff should bring any tools they may need for their breaks from home and take them home at the end of every day.
    • Single use cups for water and utensils will be provided for emergencies.
  • Keys and FOBs
    • Staff are encouraged to use the keys issued to them rather than the shared spare set for the office.
    • Staff are encouraged to use their EasyCode App rather than the shared FOBs.
    • In situations when Staff must use the shared Keys and FOBs, they should always have gloves on and should sanitize before and after use.
  • Washrooms
    • Facilities that share a bathroom with the public will convert to staff only.
    • Key only access.
  1. Personal Protective Equipment

For the safety of all Workers, all staff will be provided with necessary personal protective equipment (PPE).

  • Masks
    • Reusable, fabric masks or face guards.
    • Single use paper masks.
  • Gloves
    • Single use Nitrile gloves.
    • Reusable work gloves.
  • Plexiglas Transaction Shields
    • Partitions will be installed at the front-line workstations where physical distancing is not feasible.

Customer Safety Measures

For the safety of everyone, Advanced Storage Centres LP will be encouraging our customers to follow these safety measures to prevent the spread of any contagion.

Physical Distancing

  • Occupancy Limits
    • Each location will be provided with a Customer Occupancy Limit sign for the retail office.
  • Masks are mandatory inside for all customer interactions for staff and tenants.
    • Please where a reusable, fabric mask or face guard whenever in the office, buildings, or offsite interacting.
    • Please have single use paper masks available for tenants and staff.
  • Hand sanitizer
    • A bottle of hand sanitizer should always be kept readily available for customer only use.
  • ​Pens
    • Encourage all customers to always take the pen they use, or to use their own pen
  • Entrances & Exits
    • If your office provides multiple access points, keep one for entrance only and one for exit only. Use proper signage to advise customers.
    • Alternatively, keep only one access point in use for customers. Use proper signage to advise customers.

Payment Handling

  • POS machine
    • Staff can if more comfortable wrap POS machine with plastic or shrink wrap.
    • Staff will sanitize after every use.
  • Cash Payments
    • Staff are encouraged to wear gloves before handling cash payments.
    • Staff will wash hands after handling cash transactions.
    • Staff will sanitize all surfaces that cash comes into contact with.
    • Hand sanitizer can be used if hand washing cannot be done immediately

How to Handle COVID-19 symptoms or Call in sick

It is each and everyone’s responsibility to keep other staff and customers safe. If at all you feel any symptoms, please see the Sick and Time Away policy.

7.What do I do if workers are displaying symptoms of COVID-19?

Employers should ensure that the following workers do not come to work:

  • Anyone with COVID‐19-like symptoms such as a sore throat, fever, sneezing, or coughing must self‐isolate at home for a minimum of 10 days from onset of symptoms, until their symptoms are completely resolved.
  • Workers who have travelled internationally. In these cases, they must remain away from the workplace for at least 14 days.
  • Workers who live in the same household as a confirmed or clinical/Symptomatic persons or COVID-19 case who is self-isolating

If workers report having COVID-19-like symptoms while at work:

  • Send them home to recover for the prescribed self-isolation period.
  • Clean and disinfect their work-station and or the workplace/tools that they were using as part of their job.
  • Follow any directions from public health.
  • Employers should ensure that these policies are communicated to their managers, supervisors, and workers and they must have a process for communicating with workers who may fall into one of the categories of those who should not come to work.